DRAG
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FAQ

FAQ

Frequently Asked Questions

Quick answers to common questions about our tours, bookings, and services.

You can browse our popular domestic and international packages, or reach us via the contact page. We will confirm your itinerary, share a quote, and block inventory after a token advance. Balance payment timelines are mentioned in your invoice.

We accept UPI, major credit/debit cards, net banking, and bank transfers. For high-value bookings we may request a direct bank transfer for faster confirmation.

Holding is subject to airline/hotel policies and availability. In many cases we can hold for 24–48 hours, but fares/room rates can change until paid and issued.

Within 24–48 business hours after payment, we share e‑tickets, hotel vouchers, and a final itinerary via email/WhatsApp. Processing times may vary for peak seasons or special requests.

Policies vary by airline, hotel, cruise, and local supplier. We follow the fare/rate rules shown at the time of booking plus any applicable service fees. Some components can be non‑refundable. Refunds are processed once the supplier settles with us.

Typically 7–14 business days after supplier approval. Airline refunds may take longer depending on the fare rules and settlement cycles. We will update you proactively.

Yes, date/name changes are often possible subject to availability and change fees set by the airline/hotel/supplier. Contact your travel expert or write to us from the contact page.

Yes. Our visa desk helps with document checklists, application filing, appointment scheduling, and fee payments for many destinations. Visa decision and processing time are at the sole discretion of the embassy/consulate.

Apply at least 4–8 weeks before travel; earlier for peak seasons or if biometrics/appointment availability is limited.

Some countries require it, and we strongly recommend it for all trips to cover medical emergencies, trip delays, and baggage issues. Explore plans on our travel insurance page.

It depends on airline, route, and fare class. Please check your e‑ticket for exact allowance. Our team can advise before you book your flights.

Yes. Most requests can be added up to 48 hours before departure and are subject to airline policy. Let us know your preference when booking.

Inclusions vary by package but typically cover accommodation, daily breakfast, transfers, and sightseeing as per itinerary. Exclusions often include flights, optional tours, personal expenses, and city/resort taxes. See details on each package page or ask us.

Our quotes mention taxes clearly. Some destinations charge local city/resort taxes payable at the hotel. Any such mandatory local charges will be highlighted in your itinerary.

Absolutely. We create tailor‑made trips based on your budget, pace, and interests. You can also join fixed‑departure group tours if you prefer traveling with a group.

Yes. Explore curated weekend getaways and short domestic trips ideal for quick escapes.

Write to us from the contact page or call the numbers listed there during business hours. For urgent on‑trip assistance, share your booking reference for faster help.

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